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Case Manager, Veterans’ Program – South County

Case Manager, Veterans’ Program – South County

40 hours per week/full-time, non-exempt Case Manager position. Program provides eviction prevention and rapid rehousing case management for veterans and their families in South County who are struggling with housing instability. Mental health background/intern registration, post-doc, or licensure preferred but not required. Bi-lingual is helpful but not required. Veteran status or previous experience working with veterans is a huge plus.

Responsibilities and tasks include a wide range of case management activities working with the adult veteran homeless population, including:

  • Case management tasks helping veterans and their families secure housing and look for available housing/rental units;
  • Coordinating housing with landlords; connecting the veterans with community resources and government and health benefits; developing case plans with clients in order to help them stabilize and resume healthy functioning;
  • Resume preparation, job coaching and connection to employment opportunities;
  • Mental health triage;
  • Connection to resources;
  • Collection of data and shared responsibility for tracking outcomes and program performance measures;
  • Community advocacy and participation in collaborative task force activities;
  • Presenting and providing information to community members and organizations about the program; and
  • Coordinating with inter-agency programs and activities.

In addition, this position will serve as the SSVF representative at South County Veterans Treatment Court and at the Coordinated Entry System Case Conferencing Meetings. This is not a clinical position but some clinical hours may be gained towards licensure and weekly supervision is provided.

Qualifications and Requirements for this Position:

  • The ideal candidate has experience providing case management activities to veterans and/or the homeless population, and embraces a Housing First approach to helping homeless veteran individuals and families stabilize and return to permanent and traditional housing.
  • Requires that the case manager be an empathic and compassionate listener with solid boundaries.
  • Must have a demonstrated ability to multi-task, work independently, coordinate community-wide activities, collaborate with partner agencies, and prioritize tasks.
  • Experience with HMIS preferred and/or a solid demonstrated ability to use complex software and Microsoft Excel for data entry, collection and reporting.
  • Requires initiative, resourcefulness, and the ability to be self-directed and work autonomously.
  • Share on-call responsibilities.
  • Must have own working transportation with liability insurance to conduct job-related travel.
  • Must satisfactorily pass the company’s background, DMV and reference check.
  • Must meet insurance carrier’s requirements for approval to drive.
  • Bi-lingual a plus but not required.

Work hours are Monday – Friday, 9-5 although there will be some nighttime and weekend hours on occasion to attend community events and/or to manage any off-hour client crises that may arise.

Starting salary range is $26.00 – $29.00 per hour (DOE) with medical and dental benefits provided, 403b participation and match, as well as generous paid time off. Position begins asap. This is not a remote position.

Send resume, cover letter and a list of three professional references to hr@nullsbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview.

All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, sexual orientation, political affiliation or beliefs, sex, age, physical handicap, medical condition, marital status or pregnancy (as those terms are defined by the California Fair Employment and Housing Act — Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification.