Accessibility Statement for New Beginnings Counseling Center (SBNBCC)
New Beginnings Counseling Center is committed to ensuring that our website is accessible to everyone, including people with disabilities. Our goal is to provide an inclusive, user‑friendly digital experience that reflects our mission of supporting individuals, families, veterans, and community members throughout Santa Barbara County. We work continuously to improve accessibility and usability across all areas of our site.
How We Support Accessibility
- WCAG‑aligned design — Clear structure, headings, labels, and predictable navigation.
- Keyboard accessibility — All interactive elements can be used without a mouse.
- Screen reader compatibility — Semantic HTML, meaningful link text, and ARIA support where appropriate.
- Color and contrast compliance — Text and interface elements meet WCAG 2.2 AA contrast requirements.
- Accessible media — Images include alternative text; videos include captions when available.
- Mobile accessibility — Pages reflow properly and support assistive technologies on mobile devices.
- Ongoing monitoring — Regular reviews using automated tools and manual testing.
Known Limitations
We are actively working to improve accessibility across the site. Some areas may not yet fully meet WCAG 2.2 AA standards, including:
- Third‑party widgets or embedded content
- Older PDF documents
- Occasional images missing descriptive alt text
- Legacy pages undergoing redesign
These items are part of our ongoing remediation plan.
Feedback and Support
We welcome feedback from our community. If you encounter accessibility barriers on sbnbcc.org, please let us know so we can assist you and continue improving the experience for all visitors.
Phone: (805) 963‑7777 Email: info@sbnbcc.org Address: 530 E. Montecito St., Suite 101, Santa Barbara, CA 93103
We aim to respond to accessibility‑related inquiries within five business days.
Our Commitment
New Beginnings is dedicated to providing trauma‑informed, culturally sensitive services to our community. Ensuring digital accessibility is part of that commitment. We review this statement annually and update our website regularly to maintain compliance with evolving standards.