We employ approximately 20 staff members and have more than 30 all-volunteer masters and doctoral-level mental health counselors working in our counseling center. We feature the profiles of our administrative staff below.
Kristine J. Schwarz, MA, MFT, LPCC
Kristine Schwarz is a seasoned executive and psychotherapist who brings extensive experience building organizations and managing multi-faceted projects in both the non-profit and for-profit sectors, and considerable experience as an educator and clinician.
Kristine is also a former entertainment industry executive with 13 years of experience developing film and television projects internationally. She received her MA from Antioch University Santa Barbara and has worked locally as a therapist at Domestic Violence Solutions, the COPE program at Cottage Hospital, Full Spectrum Recovery, Goleta Valley Union School District, and Working Alternatives. She maintains her psychotherapy private practice, Santa Barbara Psychotherapy.
Prior to joining New Beginnings, Kristine was Associate Director of Institutional Advancement at Antioch University Santa Barbara. She also served as Core Faculty and Clinical Director of Antioch’s Master of Arts in Clinical Psychology Program where she founded the MFT Consortium of the Central Coast Region, and served as the Central Coast Chair of the MFT Leadership Collaborative and Chair of Antioch’s Alumni Association Steering Committee.
Kristine began her career as a media buyer in Washington, D.C., working with clients such as the Wolf Trap Center for the Performing Arts, before moving to Los Angeles in 1987, when she joined the Walt Disney Studios. She received her undergraduate degree in Marketing and Advertising from the S.I. Newhouse School of Public Communications at Syracuse University.
Crystal Ramirez, PhD, MFT
Clinical Director (On Leave)
Crystal Ramirez has a wide variety of clinical, supervisory, and management experience in the community, most recently from the Santa Barbara County Department of Behavioral Wellness, where she worked as Regional Manager, Team Supervisor of CARES South, and Practitioner on the Homeless Outreach and Justice Alliance teams.
Dr. Ramirez has also served as a Clinical Supervisor at the Salvation Army, worked as the Assistant Manager of Mountain House at Crescend (formerly Phoenix), and been a lead counselor and Children’s Program Clinical Coordinator at Domestic Violence Solutions.
Dr. Ramirez holds a Marriage and Family Therapy license and has a B.A. in Sociology and Psychology from UC Santa Barbara; a Masters in Counseling Psychology from Pacifica; and a Doctorate in Depth Psychology with Emphasis in Psychotherapy from Pacifica. Her dissertation research focused on the subjective experiences of people with psychotic disorders and has been presented at professional conferences internationally and domestically.
Grants Administration Director
Victoria Garfield is a San Diego native that graduated in 2016 from UC Santa Barbara with degrees in History and Comparative Literature, and has been with New Beginnings since 2017. Victoria served as our Operations Manager for over three years before transitioning to a remote position in Phoenix, AZ as our Grants and Compliance Manager. Currently, Victoria works as our Grants Administration Director and oversees our government and foundation grants while also overseeing administrative operations and compliance in conjunction with our Executive Director. Prior to working at New Beginnings, Victoria worked as an Office Manager at a local accounting firm. She has also worked previously as an independent bookkeeper, copy editor, and publishing assistant, and has experience teaching Chess in Santa Barbara Elementary Schools.
Shabina Dalidd is our Operations Manager and has ten years of experience in operations and logistics, having previously worked as the Director of Operations at a scrapbooking company in Orange County. Shabina moved to Santa Barbara three years ago and also traveled the world with her husband for a year. Shabina graduated from the University of California, Irvine with degrees in Psychology and Social Behavior. She has also worked as a Preschool Teacher and as a Personal Assistant. In her free time, Shabina enjoys traveling, bread making, reading, completing puzzles, and cooking.
SSVF Program Manager
Victor Virgen was raised in the Santa Ynez Valley and after graduating high school went on to serve eight years on active duty in the United States Marine Corps. While in the Marine Corps, Victor served three tours in support of Operation Iraqi Freedom — as a Motor Transportation Diesel Mechanic in 2004, with Combat Logistics Regiment-15 in the Al Anbar Province, and with Third Battalion Fifth Marine Regiment in 2006 in Fallujah. During his last tour, Victor served as Combat Advisor on a Point of Entry Transition Team at the Jordan and Iraq point of entry where he helped train the Iraqi Police, Security Forces, and Customs Police.
As a veteran, Victor attended California State University, Channel Islands to receive his bachelor’s degree in Psychology. Shortly after, Victor was hired by New Beginnings Counseling Center as the North County Case Manager for the Supportive Services for Veteran Families (SSVF) Program, helping homeless veterans move into permanent and stable housing. He also worked with veterans who were at risk of becoming homeless to prevent them from being on the streets or entering a shelter. Victor is now the Program Manager for SSVF, providing support for the SSVF Case Managers and our veteran clients. Victor currently serves as a board member for the new up-and-coming Santa Barbara County Veterans Collaborative, as well as Santa Ynez Valley’s American Youth Soccer Organization (AYSO) Region 180. Victor and his wife Julie have plans on one day create nonprofit of their own that serves veterans in Santa Barbara County.
Safe Parking Program Manager
Cassie Roach is the Program Manager and Lead Case Manager for our Safe Parking Program. She has worked at New Beginnings for more than five years and manages a team of Case Managers and Housing Navigators. Cassie is very passionate about working with the homeless population and volunteers her time with Doctors Without Walls – Santa Barbara Street Medicine. Cassie graduated UC Santa Barbara in 2015, double majoring in Biopsychology and Religious Studies.
Shana Burns, MFT
(805) 963-7777 ext. 125
Shana Burns is the Clinical Director at New Beginnings. Shana brings a range of clinical, administrative, and management experience to the position, most recently serving as the Forensics Manager for the County of Santa Barbara’s Department of Behavioral Wellness. Prior to that, Shana served as a Regional Manager for the department, overseeing mental health outpatient clinics in northern Santa Barbara County.
Burns is a licensed Marriage and Family Therapist with over 17 years of psychotherapy experience and 15 years of leadership experience. Burns’ therapeutic specializations include serving adults with co-occurring mental health and substance use disorders, trauma, relationships issues and legal/justice involvement. She maintains her own private practice as well. Prior to working for the County of Santa Barbara, Burns was an Administrator for Telecare Corporation in Ventura, Program Director for Bonita House, a residential treatment program based in Berkeley, and the Assistant Director for Sharper Future in the Bay Area, where she supervised a team of forensic psychologists and psychotherapists. Burns received her M.A. in Integral Counseling Psychology from the California Institute of Integral Studies and her B.A. in English Literature from the University of Iowa.
Sara Grasso, MFT
Homeless Services Director
Sara Grasso, MFT, is a licensed Marriage and Family Therapist who specializes in working with people experiencing homelessness, difficult to reach or engage populations, and adults/older adults who present with severe and persistent mental health and/or behavioral health conditions. She received her MA from Antioch University in Santa Barbara and has varied experience working as a therapist in local secondary schools, as a Clinical Supervisor for the Salvation Army, and Program Manager for Phoenix of Santa Barbara – Mountain House facility and the Daniel Bryant Youth and Family Treatment Center.
Most recently, Sara served as the Homeless Services and Assertive Community Treatment (ACT) Manager for the Santa Barbara County Department of Behavioral Wellness. Here she oversaw multiple specialty programs tailored towards the outreach and engagement of people experiencing homelessness, with serious mental health conditions and/or substance use disorders, and the long-term treatment of adults diagnosed with severe serious mental health conditions. Within the County of Santa Barbara, she has also held the positions of Homeless Services Team Supervisor and Homeless Outreach Practitioner. Since transitioning out of her role at the County, Sara briefly worked with Denver’s Colorado Coalition for the Homeless (CCH), before joining New Beginnings as their Homeless Services Director.
Sophia is the Administrative Assistant here at New Beginnings Counseling Center. She is from McLean, Virginia, and moved to Santa Barbara after graduating college in 2021. She obtained her Bachelors from West Virginia University, majoring in Psychology and minoring in Criminology and Forensic and Investigative Sciences. Sophia also works with The International Center for the Study of Violent Extremism as a junior researcher. Sophia is passionate about community service and has volunteered at homeless shelters, food drives, housing projects, therapeutic riding centers, elderly care centers, and more. She has dual citizenship, both in the United States and Lebanon, and has traveled to dozens of countries.
Mallory is our Intake Coordinator for our Counseling Center. Originally from
Santa Barbara, Mallory moved to Ventura with her family at a young
age. She enjoys being surrounded by family, friends, and animals.
Mallory obtained her Masters of Clinical Psychology at California
Lutheran University. Her ultimate goal is to work on the Forensic side
of Psychology and improve the way mental health is viewed and treated
in the criminal justice system.
Diane Black is the Operations Manager at New Beginnings since November 2021. She is a graduate of Antioch University, Santa Barbara with MA Organizational Management degree. She worked in Banking in CA as well as GA as a Specialized Lender. She was the Director of a Career College in Atlanta GA and Huntsville AL. She moved to Portland Oregon in 2014 and worked in the Financial Services Industry as a Financial Advisor and then as a Health Insurance Broker for several national corporations.
Diane moved back to Santa Barbara to be closer to her family and enjoys road cycling and ocean kayaking.