New Beginnings’ Safe Parking Program®
Shelter Parking Lot Monitor and Client Liaison duties include:
- Monitoring assigned parking lot in Santa Maria daily. An employee must exercise independent and sound judgment and take the initiative to apply the best methods for communicating with program participants in a respectful yet firm manner to correct any program infractions that arise. This requires dedication to public service, often made difficult by the emotional stress of events. Assignments are received from case managers and carried out in accordance with established policies and procedures. Supervisors review work through conferences, written reports, and observation of results.
Candidate must be willing to make at least a one-year commitment. This is a part-time position. This position requires late-night and early-morning hours, with some flexibility: Monitoring rounds are about one hour each, for an approximate total of about 3–4 hours of monitoring per scheduled shift, typically six days per week. Monitoring generally takes place between 6:00 a.m. and 8:00 a.m. and between 8:00 p.m. and midnight, Monday through Sunday. Additional monitoring may be required at random late-night or early-morning hours throughout the week.
- Monitor has some flexibility regarding when to conduct weekly monitoring within the program construct.
Monitor Essential Duties Include:
- Maintain close communication with Case Managers of the Safe Parking Program.
- Monitor assigned areas to ensure compliance with existing Safe Parking Program regulations.
- Identify vehicles in violation of program rules and determine whether program participants need to be met to discuss non-compliance.
- Write warnings for non-permitted parked vehicles.
- Prepare and maintain required records, including logs of activities and records of warnings.
- Enter and retrieve information pertaining to vehicle registration, identification, and status.
- Maintain client and always lot confidentiality.
- Provide on-site case management and crisis intervention as appropriate. Assist with case management services, record keeping, and contract compliance. Assist clients with all aspects of stabilization, housing search, and connecting to support services. Assist with data collection/gathering demographic information. Provide basic needs and emergency services available through the program, e.g., food and clothing distribution. Assist program participants in locating additional resources by making referrals to other community agencies as needed. Facilitate connecting program participants in need of mental health services to agency clinic or higher level of care. Connect program participants with employment support services, faith-based organizations, and other civic organizations and community groups that assist with housing searches and rehousing activities.
- Engage in street outreach and rapid rehousing activities. Assist in determining the eligibility of individuals and families for the rapid re-housing program. Assist in assessing and evaluating the level of service required. Assist with conducting housing interviews and gathering demographic information. Help families and individuals in crisis as able. Provide assistance with basic needs and emergency services and assist with applications for other agency services. Make community referrals as appropriate. Assist with weekly street outreach and food distribution. Assist clients with housing stabilization.
- Participate in the annual Point in Time Count and other collaborative community homeless services efforts as they arise.
This position pays $17.00–$18.00 per hour, depending on qualifications and experience. The hourly rate applies to all duties associated with this position, including parking lot monitoring, client liaison activities, outreach, documentation, referrals, and other assigned program responsibilities. Mileage reimbursement is provided for authorized work-related travel.
Vacation and sick leave are provided. Medical and dental benefits are available based on the number of hours worked per week. Participation in the 403(b) retirement plan and employer match are provided in accordance with plan eligibility requirements. Hourly wages will be reviewed annually and will be increased to meet the applicable California minimum wage requirements.
A background check will be conducted. Please contact hr@sbnbcc.org with a resume and three professional references if interested. You will receive an email to schedule an interview if we believe you are a good match for the position.
New Beginnings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or protected veteran status.