Case Manager, North County, SSVF

Case Manager – Supportive Services for Veteran Families Program (SSVF), New Beginnings Counseling Center.

40 hours per week/full-time, non-exempt Case Manager position. Program provides eviction prevention and rapid rehousing case management for veterans and their families in North county who are struggling with housing instability. Mental health background is helpful, intern registration, post-doc, or licensure preferred. Bi-lingual is ideal but not required. Veteran status or previous experience working with veterans is a huge plus. Forensic background is a plus.

Responsibilities and tasks include a wide range of case management activities working with the adult veteran homeless population, including: case management tasks helping veterans and their families secure housing and look for available housing/rental units; coordinating housing with landlords; connecting the veterans with community resources and government and health benefits; developing case plans with clients in order to help them stabilize and resume healthy functioning; resume preparation, job coaching and connection to employment opportunities; mental health triage; connection to resources; collection of data and shared responsibility for tracking outcomes and program performance measures; community advocacy and participation in collaborative task force activities; presenting and providing information to community members and organizations about the program; and coordinating with inter-agency programs and activities. In addition, this position will serve as the SSVF representative at North County Veterans Treatment Courts.

The ideal candidate has experience providing case management activities to veterans and/or the homeless population, and embraces a Housing First approach to helping homeless veterans individuals and families stabilize and return to permanent and traditional housing. The position requires that the case manager be an empathic and compassionate listener with solid boundaries. The case manager must have a demonstrated ability to execute administrative tasks efficiently and effectively, multi-task, work independently, coordinate community-wide activities, collaborate with partner agencies, and prioritize tasks. Experience with HMIS preferred and/or a solid demonstrated ability to use complex software and Microsoft Excel for data entry, collection and reporting. The position requires initiative, resourcefulness, and the ability to be self-directed and work autonomously.

Position begins asap. Work hours are Monday – Friday, 9-5 although there will be some night time and weekend hours on occasion to attend community events or meet with landlords. The case manager will travel between north and south county for agency meetings. Must have a working vehicle with liability insurance and pass a background check. Salary is $21.00 per hour with basic medical and dental benefits provided, as well as generous paid time off and mileage reimbursement. Candidate must be willing to make at least a one-year commitment.

Send resume, cover letter and a list of three professional references to If we feel you are a good match for the position, you will be contacted to schedule an interview.